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IT Support

Remote Connected Device Support & Reconciliation Specialist

Remote / Online - Candidates ideally in
Dover, Kent County, Delaware, 19904, USA
Listing for: GovCIO
Remote/Work from Home position
Listed on 2026-01-08
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
A government IT services provider is seeking a Connected Device Support & Reconciliation Support Technician. This remote position focuses on assisting Veterans with their VA-provided telehealth devices. Responsibilities include inbound and outbound call support, guiding users through device setup, and accurate documentation of interactions. Strong communication and customer service skills are essential. A high school diploma is required, with preferences for an associate degree and familiarity with various devices.

Expect to work Monday to Friday, and maintain a supportive and professional demeanor.
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