Remote SaaS Churn Leader; Solo/Micro Retention
Remote / Online - Candidates ideally in
Providence, Providence County, Rhode Island, 02912, USA
Listed on 2026-01-08
Providence, Providence County, Rhode Island, 02912, USA
Listing for:
Zoom
Remote/Work from Home
position Listed on 2026-01-08
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
A leading video communication platform is seeking a Churn Segment Leader focusing on customer retention for Solopreneur and Micro segments. In this role, you’ll develop strategies and lead teams to reduce churn and enhance retention. The ideal candidate has 10+ years of SaaS experience, strong data analytics skills, and excellent communication abilities. The position offers a salary range of $146,700 to $339,300, with a focus on collaboration across various departments to drive customer satisfaction and improve retention metrics.
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