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Remote CX Operations Leader: Retention
Remote / Online - Candidates ideally in
Des Moines, Polk County, Iowa, 50319, USA
Listed on 2026-01-08
Des Moines, Polk County, Iowa, 50319, USA
Listing for:
Zoom
Remote/Work from Home
position Listed on 2026-01-08
Job specializations:
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IT/Tech
-
Management
Operations Manager
Job Description & How to Apply Below
A leading collaboration platform provider in the United States is seeking a Head of Customer Experience Operations. This senior leadership role is crucial for defining and executing strategies that enhance customer retention and value realization across the post-sales lifecycle. Candidates should possess extensive experience in Customer Success Operations and a strong operational acumen, with hands-on knowledge of enterprise CX tech stacks.
The role offers a competitive salary range and a hybrid work environment.
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