Solutions Consultant, Business Services; Remote

Overview

Lexis Nexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management.

You can learn more about Lexis Nexis Risk at the link below,  .

About the team: Our solutions consulting team is dedicated to partnering with organizations to address and solve complex risk problems. At Lexis Nexis Risk Solutions, we pride ourselves in providing solutions that directly impact our customers  ability to mitigate and manage risk.

The Solutions Consultant is a subject matter expert with knowledge of a particular industry or product set who assists the sales, professional services, product and market planning teams with direct client interaction in order to advance the sales process. The Solution Consultant supports the sales efforts by providing technical support, product knowledge, and deployment guidance through the use of presentations, demonstrations, and design creation for professional services.

This Solutions Consultant will support our Alliance sales organization in working with channel partners and resellers.

• Partner with sales reps as a proactive participant in the sale of LNRS services to customer and/or partners.
• Present the breath of LNRS anti-fraud products and services, providing technical details of functionality, performance, security, best practices, and deployment architectures.
• Provide timely and thorough responses to requests for information on functionality, performance, and security of LNRS offerings.
• Maintain working knowledge of the competitive landscape for anti-fraud services and specific LNRS services.
• Identify customer challenges, stakeholders, and influencers, and foster familiarity in support of sales and maintenance activities.
• Generate scoping documents, statements of work, POs, and collect relevant design details to facilitate handoff to professional services.
• Collaborate with professional services post‑sale to support future sales activities as identified during engagements.
• Demonstrate experience working in a team environment and building internal relationships across multiple business units.
• Establish and maintain relationships with client contacts.
• Support marketing at trade shows and industry forums.
• Respond to highly complex, technical questions from prospects and existing clients, including preparing technical RFP/RFI documentation and leveraging Info Sec knowledge for inquiries.
• Engage with client technical architects, software engineers, project and delivery managers, Dev Ops and security teams to ensure business and technical requirements are met.
• Contribute to solutions design and software development of scripts, software, and tools required for successful customer deployments and usage of LNRS services.
• Work with Professional Services to develop solution components for customer rollouts.

• Education: Bachelor’s degree in Business Related Major, Computer Science, Data Science, Information Systems, Information technology or equivalent.
• Industry
  
  Experience:
  
  3-5 years of preferred industry experience. Sales, Pre/Post-Sales experience in security, cyber security, fraud, payments industry or platform rules or policy engine a plus.
• Travel: Must be able to travel up to 30% of the time.
• Consultative Ability: Strong consultative skills with the ability to collaborate and explore options, demonstrate and effectively use active listening skills to understand client needs.
• Innovation: Strong affinity to try new methods and new approaches to problem solving.
• Planning / Organization: Strong organizational and project management skills.
• Presentation Skills / Communication: Strong oral and written communication skills. Strong ability to deliver client presentations. Must be able to translate and communicate…