Principal Workfront Consultant; Remote

Position: Principal Workfront Consultant (Remote)
The Principal Workfront Consultant (Adobe Practice) will serve as the primary advocate for client success, ensuring maximum value realization from a client’s Adobe Workfront investment. This role is the technical lead for Adobe Workfront engagements, combining deep technical expertise with exceptional relationship management skills.

* This role can be located almost anywhere in the U.S.

What You Will Do:

Adobe Workfront Solution Expertise

• Develop and execute comprehensive success plans aligning Workfront capabilities with client business objectives.

• Recommend Workfront Fusion scenarios, modules, and routes to optimize automated workflows and business processes.

• Recommend system integrations using connectors and APIs to ensure seamless data flow between Workfront and other enterprise systems.

• Provide expert guidance on Workfront architecture, scalability, performance optimization, and security best practices.

• Stay current with latest Adobe Workfront releases, features, and industry best practices to drive continuous improvement.

Value Analysis/Solutions/Outcomes

• Transform client business objectives into comprehensive Value Realization programs (success metrics, measurement frameworks, timelines).

• Evaluate information from multiple client sources, reconcile conflicting priorities, decompose high-level goals into actionable value drivers, and abstract tactical activities into strategic value narratives.

• Proactively identify and communicate value realization opportunities and risks.

• Own and monitor client success metrics and KPIs to ensure deliverables demonstrate measurable business value.

Strategic Value Thinker

• Serve as a Value Realization thought leader, implementing success frameworks and measurement capabilities aligned with overall business strategy.

• Understand client objectives and manage client and consulting team expectations around value delivery timelines.

Problem Solver & Success Advocate

• Use structured, disciplined approaches to solve client adoption challenges, value measurement problems, and success barriers.

• Anticipate potential client satisfaction issues and exhibit strong advocacy skills.

Documentation & Reporting

• Produce Value Realization documentation (success plans, value measurement frameworks, ROI reports, adoption metrics, executive dashboards).

• Support consulting team in developing briefs, success statements of work, and measurement templates and tools.

What

You Will Have:

• Bachelor’s degree or relevant experience.

• 8+ years of consulting experience in management or systems integration in client-facing roles.

• 5+ years hands‑on experience with Adobe Workfront (system configuration and implementation).

• Experience with Value Realization methodologies, ROI measurement, or business outcome tracking.

• Conduct client workshops and stakeholder sessions to define success criteria and value metrics.

• Basic understanding of business case development and value measurement frameworks.

• Adobe Workfront certification (Professional or Expert level).

• Deep knowledge of Adobe Workfront architecture, features, and functionalities.

• Experience with Workfront Fusion scenarios, modules, routes, connectors, and API integrations.

• Understanding of project management methodologies (Agile, Waterfall, hybrid).

• Proficiency in database management and basic scripting languages.

• Experience with system integrations and data mapping.

• Client relationship management and stakeholder engagement experience.

• Success plan development and execution.

• Understanding of consulting delivery methodologies and client engagement processes.

• Strong analytical skills with ability to translate data into actionable insights.

What Will Set You Apart:

• MBA Desired.

• Understanding of change management principles and adoption methodologies.

• Experience in client budget management and commercial discussions.

Primary Location City/State:

Homebased - Conway, Arkansas

Equal Opportunity Employer Statement:

Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

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