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Head of Social Support — Remote, -Impact CX Leader
Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-01-08
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for:
Coinbase
Remote/Work from Home
position Listed on 2026-01-08
Job specializations:
-
IT/Tech
IT Support, Data Science Manager
Job Description & How to Apply Below
A leading crypto platform is seeking a Head of Social Support to build and lead their social support program across platforms like Reddit and Linked In. Ideal candidates will have 6+ years of experience in managing social support in high-growth environments, understand AI and human support interactions, and excel in crisis situations. This role requires a data-driven approach and offers competitive compensation in Boston.
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