Senior Business Analyst

About the job you're considering

You will be part of a growing, client-centric practice shaping the future of public service delivery, in a role offering a clear path to leadership.

To support the growth of this modern, high-impact practice you will be highly customer focused, bringing extensive BA experience in IT delivery, as well as bringing a consulting approach to problem-solving, with the ability to influence, challenge, and co‑create with clients.

You will build stakeholder relationships at all levels, deliver strategic IT solutions, provide expert guidance in complex, client‑facing environments and further develop our business.

Hybrid working:
The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

If you are successfully offered this position, you will go through a series of pre‑employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service).

• Lead both face‑to‑face and virtual client workshops, managing stakeholders with differing priorities to reach agreed requirements.
• Take an evidence‑based approach, using data to inform, and where necessary constructively challenge decisions, ensuring that the right outcome is reached.
• Work with ambiguity, bringing clarity and cutting through complexity.
• Work closely with Solution Architects, Product Managers, User Experience Designers, whilst also understanding how to work effectively with other disciplines to deliver an end‑to‑end solution which meets clients' requirements.
• Understand industry trends, look for new opportunities for work within your projects, contribute to bid proposals and drive innovation which will increase client value e.g., use of generative AI to enhance business processes.
• Take responsibility for leading Business Analysis on complex projects, often in high‑pressure situations, role‑modeling professional behaviours to colleagues.
• Have people‑management responsibilities, driving improvements across the BA profession, actively supporting the development and career progression of other BAs.

• Working on user‑centred product or service development projects.
• Working in a technical environment. Comfortable working closely with solution architects and other technical subject matter experts supporting technical requirements.
• Identifying and developing business opportunities with clients.
• Supporting and developing other BAs through activities such as people‑management and mentoring.
• Working on projects in the public sector or other legislative‑driven sectors such as utilities, energy or pharmaceutical.
• Incorporating a sustainability mindset into solutions.

• Influence strategy and leadership direction within complex engagements.
• Become a domain expert in the field in which you are working.
• Understand the architecture and the technologies being used to deliver a solution.
• Work with low‑level detail, as well as holistically, driving the strategy and seeing the bigger picture.
• Build collaborative stakeholder relationships with a range of colleagues and clients up to the most senior level.
• Become a trusted advisor to our clients, providing coaching where necessary.

BCS Business Analysis certification would be desirable.

To be successfully appointed to this role, it is a requirement to be eligible for Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last five years, along with other criteria and requirements.

Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK nationals for security reasons; therefore, you may be asked about your citizenship in the application process.