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HelpDesk/Support Technical Support IT Support

Remote Tier 1 Help Desk Associate

Remote / Online - Candidates ideally in
Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: GovCIO
Remote/Work from Home position
Listed on 2026-01-09
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 47500 USD Yearly USD 47500.00 YEAR
Job Description & How to Apply Below
A federal IT service provider seeks an Associate Service Desk Technician - Tier I to support Veterans with technical issues related to mobile devices and applications. The role emphasizes customer service and requires the ability to troubleshoot hardware/software problems. Ideal candidates will possess strong technical knowledge in mobile platforms and a commitment to helping non-technical users. This position is fully remote, offering a competitive salary of $47,500 per year.
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Position Requirements
10+ Years work experience
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