Senior Salesforce Administrator; Remote

Senior Salesforce Administrator (Remote)

Cognizant is looking for a Senior Salesforce Administrator who is a proactive and detail oriented professional passionate about continuously improving and enhancing our Salesforce platform. This role requires deep expertise across Sales Cloud, Service Cloud, and Experience Cloud, with a strong preference for candidates experienced in a healthcare clearinghouse environment and familiar with its business processes.

The Senior Salesforce Administrator will help coordinate the workload of the Salesforce Admin team, ensuring timely resolution of requests and issues. The ideal candidate is comfortable researching, testing, and collaborating with cross‑functional teams to define and resolve complex challenges and effectively communicate outcomes.

Work model:
Remote

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work‑life balance through our various wellbeing programs.

• Administer and configure Salesforce across Sales Cloud, Service Cloud, and Experience Cloud
• Collaborate with stakeholders to gather requirements and translate them into scalable Salesforce solutions
• Manage and prioritize the workload of the Salesforce Admin team
• Research, test, and implement new features to enhance system performance and user experience
• Troubleshoot complex issues and coordinate cross‑functional resolutions
• Maintain data integrity, security settings, and user access controls
• Stay current with Salesforce releases and best practices; recommend improvements
• Perform bulk record creation and updates using Data Loader
• Build custom reports, dashboards, and report types
• Create and maintain documentation for administrative and business processes
• Install, configure, and manage third‑party apps from the App Exchange
• Manage user setup, deactivation, permissions, profiles, and role hierarchy
• Work within an Agile methodology to gather requirements, groom, and write user stories; test, demo, and deploy from sandbox to production
• Participate in production deployments using CI/CD or other deployment methods
• Address end‑user enhancement requests and break‑fix issues via case queue
• Support multifactor authentication for internal and Experience Cloud users
• Create, troubleshoot, and update automation (e.g., flows, email alerts)
• Create and update objects, fields, picklists, record types, page layouts, and Lightning Record Pages
• Support business applications such as Pardot Distribution Engine and other third‑party tools

• 5 years of hands‑on Salesforce administration experience
• Strong expertise in Sales Cloud, Service Cloud, and Experience Cloud
• Experience in a healthcare clearinghouse environment is highly preferred
• Solid understanding of healthcare business processes and workflows
• Salesforce certifications (e.g., Advanced Administrator, Platform App Builder) are a plus
• Excellent problem‑solving, communication, and leadership skills
• Ability to work independently and collaboratively in a fast‑paced environment
• Experience with Azure Dev Ops or similar tools

Applications will be accepted until January 30th, 2026.

Salary and Other Compensation:

The annual salary for this position is between $75,000.00 – $, depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

It takes a lot to succeed in today’s fast‑paced market, and Cognizant Technology Solutions has become a leader in the industry. We love big ideas and even bigger dreams. We stand out because we put human experiences at the core.

Our associates enjoy robust benefits and training opportunities from our industry‑recognized, award‑winning Academy team. You will have access to hundreds of technical trainings to keep your skillsets fresh and have opportunities to obtain certifications on the latest technologies.

If you’re comfortable with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long‑term/Short‑term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Apply today!

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Cog
2025

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.