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Remote-First Technical Product Support Manager
Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listed on 2026-01-09
New York, New York County, New York, 10261, USA
Listing for:
Blueface Ltd
Remote/Work from Home
position Listed on 2026-01-09
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
A leading video advertising company is seeking a Support Manager to lead Tier 1 support teams and enhance customer experience. This role requires 2+ years of team management and a strong background in SaaS and service delivery. You will be responsible for hiring, training, and developing the team, ensuring service excellence in a dynamic environment. Ideal candidates will possess creative problem-solving skills and have experience with CRM systems.
This position can be remote but requires residency in the Central or Eastern time zone.
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