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Remote Global Support Engineer Cloud Databases

Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listing for: PingCAP
Remote/Work from Home position
Listed on 2026-01-09
Job specializations:
  • IT/Tech
    Technical Support, Database Administrator, IT Support, IT Consultant
Job Description & How to Apply Below
Position: Remote Global Support Engineer for Cloud Databases
Location: New York

A global database company based in New York is seeking a Global Support Engineer to provide remote assistance to customers. The role involves diagnosing and resolving TiDB-related issues while ensuring customer satisfaction. Candidates should hold a Bachelor's degree in computer science and have 2-5 years of technical support experience, particularly with relational databases like MySQL and Oracle. Excellent communication skills, collaboration, and problem-solving abilities are essential for success in this role.
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