IT Project Manager

Join to apply for the IT Project Manager role at Liberty Mutual Insurance

$/yr – $/yr

Description

We deliver our customers peace of mind everyday by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance. At Liberty, you’ll thrive in a hybrid setting that fosters in‑person collaboration, innovation and growth.

This approach optimizes both remote and in‑person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.

Hybrid Work Schedule

This role has a hybrid work schedule (2 days onsite). We consider candidates based in Indianapolis, IN;
Columbus, OH;
Plano, TX;
Portsmouth, NH; and Boston, MA.

Job Introduction

Join a team that is driving the growth of US Retail Markets (USRM). The Distribution Technology team is at the forefront of transforming our sales and marketing capabilities to drive profitable growth and help more people and small businesses embrace today and confidently pursue tomorrow. We’re leveraging artificial intelligence, advanced data analytics, and cloud‑native architecture to build best‑in‑class quoting experiences. We are looking to add two Sr.

Scrum Masters to our team. In these roles, you will have a direct impact on the top line growth of USRM as we build modern sales and quoting capabilities.

• Coordinates domain‑level delivery plan, logs risks, issues & dependencies and drives them to resolution across multiple teams.
• Continuously improves practices and frameworks to optimize the delivery lifecycle across the Distribution domain.
• Establishes & tracks technical KPIs to drive continuous maturity & efficiencies within a domain.

• Manages dependencies and initiatives spanning multiple teams and domains.
• Maintains work visibility, identifies blockers, and escalates issues as needed.
• Coordinates with stakeholders to ensure alignment and maintain delivery momentum.
• Serves as communication hub between teams, leadership, and stakeholders.

• Facilitates complex problem‑solving across diverse teams and competing priorities.
• Builds consensus among stakeholders with different perspectives and objectives.
• Manages multiple priorities while maintaining strategic focus.

• Facilitates difficult conversations and applies conflict resolution skills.
• Maintains transparency and builds networks of change agents.
• Supports our continuous Agile maturity journey at both tactical and strategic levels.

• Bachelor’s degree in a relevant field (business, computer science, humanities, etc).
• 6+ years of IT and program management and experience working in an Agile team.
• Knowledge/training equivalent to at least one advanced certification from a reputable Lean/Agile organization (preferred, not required).
• Requires excellent communication, interpersonal, organizational and team building skills, and business judgement.
• In‑depth knowledge of business functions and extensive understanding of business operations, strategies and objectives.

Our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well‑being.

Visit  for more information on our benefit offerings.

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

Not Applicable

Full‑time

Information Technology

Insurance

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