IT Strategy & Planning Analyst, Principal - Remote

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us.

IT Strategy & Planning Analyst, Principal - Remote

The IT Strategy & Planning Analyst – Principal plays a critical role in advancing Prime’s technology planning and delivery operating model. This position is responsible for driving organizational alignment through training, coaching, and continuous improvement initiatives. The role serves as a subject matter expert, ensuring that processes, tools, and services are optimized to support Prime’s operating model. By partnering with stakeholders across IT, Finance and business operations, this position fosters collaboration, enhances service delivery, and promotes a culture of operational excellence.

• Deliver training and provide coaching on Prime’s technology planning and delivery operating model to all levels of the organization.
• Partner with stakeholders to gather improvement opportunities and lead the implementation of tool and process changes, ensuring high-quality delivery and effective communication.
• Maintain and update training materials, ensuring enhancements reflect evolving operating model changes.
• Manage the operating model SharePoint site and other collateral to ensure accurate documentation of roles, responsibilities, and team alignment.
• Provide oversight of the operating model deliverable templates and repository to ensure alignment with standards.
• Execute and coordinate complex, cross‑functional processes, including data management, reporting, workflow processing, and communication of status updates.
• Other duties as assigned.

• Bachelor’s degree in business, Computer Science or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED required.
• 7 years of work experience in IT, business operations or related field including 3 years of experience in process design and improvement.
• Must be eligible to work in the United States without need for work visa or residency sponsorship.

• Ability to influence leaders without authority.
• Strong coaching skills.
• Strong facilitation skills.
• Highly organized.
• Ability to deliver training classes.
• Solves complex problems by taking a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information.
• Ability to translate abstract concepts and problems into comprehensive solutions.
• Anticipates potential objections and influences others to adopt a different point of view.
• Communicates complex concepts at all levels across the area or department.
• Established presenter of material adapted to the respective audience.

• PBM or healthcare industry experience.
• Project management and/or Scrum Master experience.
• Experience in managing one or more services in the IT Strategy and Planning function.

Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

Every employee must be able to perform the essential functions of the job and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions, absent undue hardship. In addition, Prime retains the right to change or assign other duties to this job.

Potential pay for this position ranges from $94,000.00 - $ based on experience and skills.

To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page () and click on the "Benefits at a glance" button for more detail.

Prime Therapeutics LLC is proud to be an equal‑opportunity and affirmative‑action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.

We welcome people of different backgrounds, experiences, abilities, and perspectives, including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco‑Free Workplace employer.

Positions will be posted for a minimum of five consecutive workdays.

If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at or email