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Remote CX Operations Leader: Retention
Remote / Online - Candidates ideally in
Juneau, Juneau Borough, Alaska, 99812, USA
Listed on 2026-01-10
Juneau, Juneau Borough, Alaska, 99812, USA
Listing for:
Zoom
Remote/Work from Home
position Listed on 2026-01-10
Job specializations:
-
IT/Tech
Business Continuity
Job Description & How to Apply Below
A leading collaboration platform provider is hiring a Head of Customer Experience Operations. In this senior leadership role, you will define and execute the operational strategy for the customer lifecycle. The ideal candidate has over 15 years in Customer Success operations with a strong emphasis on retention and a successful track record in a SaaS environment. Join us to help shape customer journeys and drive long-term value.
This position offers a competitive salary and hybrid work flexibility.
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