Salesforce Senior Solution Architect - Quill

Overview

This position is a minimum of 4 days in office with flexibility for remote work on Fridays.

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies.

Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding.

From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.

As a Salesforce Senior Solution Architect, you are responsible for designing for leading the design and execution of sophisticated, scalable Salesforce solutions that address unique B2B business requirements and adhere to enterprise technology standards. The Senior Architect role requires deeper understanding of Sales processes, Salesforce platform (Sales Cloud), strong communication skills, and basic understanding of AI and Agent force offerings.

• Work with cross-functional business teams, including engineers, product managers, and key vendor partners to create modern solutions that aligns with strategic goals and ensure value is delivered.
• Evaluate the sales process challenges and present multiple design options with pros & cons, ensure the solutions meets both functional and nonfunctional requirements and are within the set budgets.
• Lead the evaluation of User interface and interactions, new technology integrations, build POCs and help with decision making of choosing right products, partners and drive measurable value from IT investments.
• Proactively look for process inefficiencies, underlying problems and engage with partners to address and develop right solutions.
• Own and manage the architecture roadmap for both business and technology projects, ensure solution scoping and effort estimates are balanced.
• Manage integrations between Salesforce and external systems using REST/SOAP APIs, middleware, and ETL tools.
• Leading the development and management of custom applications on the Salesforce platform using Apex, Visualforce, and Lightning Web Components.
• Good understanding of Salesforce Einstein capabilities, Agent force and AI.
• Define and enforce Salesforce development standards, governance, and best practices.
• Conduct technical reviews, performance tuning, and risk assessments.
• Stay current with Salesforce platform updates and emerging technologies, recommending adoption where appropriate.
• Mentor and coach junior architects and developers.

• Proven experience in enterprise-level Salesforce implementations.
• Expertise in both technical and solution architecture.
• Salesforce certifications such as Certified Technical Architect (CTA), Application Architect, or System Architect.
• Expertise in Apex, Lightning Web Components, SOQL, REST/SOAP APIs, and integration frameworks.
• Strong understanding of data architecture, security models, and governance frameworks.
• Experience with CI/CD pipelines, Dev Ops, and Agile delivery.

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• 7+ years of experience in Salesforce development and architecture.

• Fluent in .NET, MVC, C#, N-Tier development, SOA (Service Oriented Architecture), XML-based web services and REST approach with 3+ years of experience.
• Experience in MS SQL Server, DB architecture and design and SQL development with 3+ years of experience.
• Experience with Agile/Scrum methodologies and use of tools such as Jira, Jenkins, Bit Bucket.

• Inclusive culture with associate-led Business Resource Groups
• 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.