Account Manager for Social Commerce Clients

Are you a client-focused Account Manager with hands-on experience in Tik Tok Shop or other major marketplace platforms like Amazon
? At Joybyte, we're looking for someone who understands the ins and outs of social commerce operations and can drive measurable success for our clients. If you're passionate about e-commerce, creator collaborations, and platform optimization-and you're ready to jump in without a long runway-this could be your next big move.

Let us introduce ourselves:

At Joybyte, we're a proud recipient of AZ Central's Top Companies to Work for in Arizona! We're passionate about fostering a positive and collaborative work environment. We offer a comprehensive benefits package including top-tier health insurance, flexible PTO, hybrid/remote work options, and opportunities for professional growth. Become part of a team that values creativity, solution-oriented thinking, and a shared commitment to client success!

Become part of a team that values:

• Fostering strong client connections
• Delivering exceptional service
• Creative and solution-oriented thinking
• Shared commitment to client success

What you will do as an Account Manager:

Platform-Focused Client & Project Management:

• Champion Tik Tok Shop Success: Act as the primary point of contact for Tik Tok Shop and marketplace clients, understanding their platform-specific goals and helping them grow efficiently.
• Launch & Optimize: Oversee client onboarding, product listings, shop setup, promotions, reporting, and collaboration with affiliate creators-ensuring marketplace performance from day one.
• Lead With Strategy: Translate business needs into actionable deliverables. Coordinate internal teams (strategy, creative, content) to deliver on-time, data-backed campaigns that perform on social commerce platforms.
• Build Lasting Relationships: Become a trusted partner who communicates clearly, anticipates needs, and drives long-term success through operational excellence.

Knowledge and skills required:

• Minimum 2 years experience in Account Management (digital marketing preferred).
• Has direct experience managing or supporting Tik Tok Shop or other e-commerce marketplace platforms (Amazon, Walmart Marketplace, etc.)
• Is fluent in marketplace operations like product listings, promotional strategies, shop optimization, performance reporting, and creator/affiliate partnerships
• Excellent communication and relationship-building skills - a true "people person."
• Proven experience managing client accounts across diverse platforms, including social media, social commerce, e-commerce, and multi-channel environments.
• Proven ability to manage multiple projects, prioritize tasks, and meet deadlines.
• Problem-solving and strategic thinking skills to develop and implement winning social media strategies.
• Proficiency in project management tools and Google Suite.
• A passion for social media and a commitment to staying ahead of industry trends.

• Candidates with direct Tik Tok Shop experience or who have worked at Tik Tok, Amazon or closely with these platforms are strongly preferred.

Ready to lead high-impact e-commerce campaigns in one of the fastest-growing social commerce channels? Join Joybyte and let's redefine what brand success looks like.

Joybyte is a proud recipient of AZ Central's Top Companies to Work for in Arizona!