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Technical Support HelpDesk/Support

Remote After-Sales Support Specialist

Remote / Online - Candidates ideally in
Colonial Heights, Chesterfield County, Virginia, 23834, USA
Listing for: Dover
Remote/Work from Home position
Listed on 2026-01-10
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leader in food refrigeration solutions in Colonial Heights is seeking a Remote After-Sales Support Specialist. This role requires expertise in providing technical assistance to customers and service partners while ensuring timely resolution of issues. Ideal candidates have a High School diploma with 2+ years in customer-facing roles and 3+ years in remote technical support, particularly in the HVAC or refrigeration industry.

Strong communication and problem-solving skills are essential, along with knowledge of Salesforce and Microsoft Office applications.
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