HCS Apps Systems Analyst - Non-Epic Pharmacy Workflows

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Provides technical support (development, testing, integration and implementation) of applications and interfaces which deliver IT tools and support business functions across the health system.

The responsibilities of this role will focus primarily on supporting our inpatient and outpatient operational teams using non‑Epic pharmacy systems and workflows that interface with Epic, providing innovative solutions to enhance functionality and troubleshooting issues effectively. Crucial to the position is the ability to work collaboratively with their team to optimize workflows and tools, adhering to our guiding principles and governing structure.

This role will be responsible for analyzing, developing and implementing new functionality as well as enhancing current build, contributing to meaningful innovations in non‑Epic pharmacy workflows. You will be expected to take call on a rotation and respond to requests effectively, updating your team/manager on issues that require escalation. While this position is remote working, you will be expected to go onsite across the state for go‑lives and required meetings.

Ideal applicants will have knowledge of automated dispensing cabinets, retail pharmacy point of sale systems and inventory management systems, as well as excellent communication and teamwork skills and a willingness to learn in an ever expanding field.

• Assists other IT teams with selection and provides technical evaluation of products / tools to ensure that the proposed solution adheres to enterprise‑wide requirements, adapts to new requirements and changing technologies in order to meet business standardization protocols and objectives.
• Develops and maintains clear, understandable documentation to describe program development and modification, as well as troubleshooting. Updates system and support documentation as necessary to reflect changes to programs, solutions, reports and interfaces.
• Functions as liaison to health system departments using IT resources and ensures proper use of resources and maintains high service levels. May serve as project lead for implementation of vendor‑based systems.
• Offers design solutions and alternatives to enhance/improve existing systems. Participates in formulating and defining system scope, objectives, and solution. Designs, codes, tests, debugs, and documents the programs, interfaces and scripts to specified requirements. Devises/modifies procedures to solve problems taking into consideration computer equipment capacity and limitations, operating time, and form of desired results. Participates as needed in the assessment of systems and their ability to meet technical and business requirements.
• Updates management, customers and others as appropriate on a timely basis regarding progress on assigned tasks, projects and issues, via written or oral reports.

• Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).

• No licensure or certification required.

• If a Bachelor's degree:
  Two (2) years of IT systems and/or operational experience.
• If an Associate's degree:
  Four (4) years of IT systems and/or operational experience.
• If a High School diploma or GED:
  Six (6) years of IT systems and/or operational experience.

• Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers.

• Legal
  
  Employer:
  
  NCHEALTH
• Entity:
  Shared Services
• Organization Unit: ISD Clinical Systems
• Work Type:
  Full Time
• Standard Hours Per Week: 40.00
• Salary Range: $33.37 - $47.97 per hour (Hiring Range)
• Pay offers are determined by experience and internal equity
• Work Assignment Type:
  Remote
• Work Schedule:
  
  Day Job
• Location of Job: US:
  
  NC:
  
  Mor…