More jobs:
IT Support Specialist; Remote Night Shift
Remote / Online - Candidates ideally in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-01-11
Durham, Durham County, North Carolina, 27703, USA
Listing for:
Remote VA
Full Time, Remote/Work from Home
position Listed on 2026-01-11
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
IT Support Specialist
Remote
VA PH is hiring a highly skilled IT Support Specialist to provide remote support and technical troubleshooting across various platforms, including Microsoft 365, Google Workspace, Quick Books, and RMM tools. This role requires a solid understanding of cloud platforms, scripting, and IT ticketing systems. The ideal candidate is proactive, analytical, and thrives in a fast-paced virtual environment.
- Provide technical support for Microsoft 365 and Google Workspace tenants
- Troubleshoot issues in Quick Books Desktop and Online environments
- Use Ninja
RMM and ticketing tools (e.g., Gam Ninja) to monitor and resolve incidents - Create and maintain IT scripts for automation and task optimization
- Respond to, track, and resolve IT support tickets within defined SLAs
- Communicate effectively via Microsoft Teams and maintain high service standards
- Document troubleshooting steps, resolutions, and common issues for the knowledge base
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×