Disaster Recovery Analyst; Remote Work

Disaster Recovery Analyst (Remote Work) (053690)

A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations.

Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of over 200,000 team members in more than 40 countries. The Group reported 2018 global revenues of EUR 13.2 billion.

The Cloud Infrastructure Services Global Business Line is Capgemini's consulting and infrastructure build-and-run provisioning offering, and supports the group's cloud-based services. As part of the integrated cloud offering from Capgemini, Cloud Infrastructure Services delivers a broad range of cloud services to build and support the hybrid cloud estate by encompassing the leading public cloud players and leading private cloud technologies. With EUR 1.5 billion annual revenue, Cloud Infra Services helps clients virtualize and optimize their IT estates through infrastructure outsourcing services such as data center, helpdesk, network support, and service integration and service maintenance support.

Our other services also include infrastructure transformation services-helping clients consolidate and migrate entire workloads and data centers.

• Develop and maintain BC and DR standards, procedures, methodologies and templates;
• Develop testing schedules and gain approval from all stakeholders, including ITO management, recovery team leads, affected clients, etc.;
• Develop and gain approval for ITO BC and DR Exercise Plans that define the scope, objectives and performance details of the planned exercises;
• Work with the recovery teams and selected clients to prepare them to execute the Exercise plan, ensure they have sufficient resources, and are committed to supporting the exercise and are prepared to achieve all objectives of the exercise;
• Coordinate the execution of the Exercise plans per the execution checklist while collecting performance data to support reporting of results, identifying issues, and moving the recovery team toward successful completion of the exercise;
• Conduct Post Exercise meetings with recovery team leads and selected clients to identify and document issues related to recovery technologies, processes and support issues;
• Identify root causes of recovery issues and ensure the development and execution of plans to mitigate the issues so that continuous improvement in the recovery program is achieved;
• Determine if retesting of the entire exercise plan or selected portions is needed based on issues encountered;
• Update the BC and DR plans using the information gathered from the exercise and republish and distribute to recovery team leads and ITO management as approved;
• Maintain testing and recovery records in a controlled repository, and control access to and distribution of the results to authorized personnel and organizations;
• Perform appropriate steps as described above for the following conditions;
• At least once a year conduct an exercise to support ongoing testing and maintenance of the plans, or for compliance with client contracts;
• When new clients or changes in contracts with existing clients change the level of BC and DR requirements;
• When recovery strategies change that improve the BC and DR recovery process;
• Whenever changes occur in technologies, services, or organizations that result in the need to improve readiness;
• Use the same or similar recovery activities for an actual and unplanned disaster event as declared by ITO management.

• 2 – 5 years DR/BC experience coordinating recovery teams, and developing and maintaining recovery plans for service organizations;
• Bachelor’s degree from an accredited college/university in computer science, computer information systems, or management information systems in…