Business Systems Analyst - EPIC - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The health solutions marketplace is hungry for new ideas, innovative products and software that drives elevated performance for the business and the customer. The United Health Group family of businesses is feeding incredible solutions to that marketplace every day by bringing out the best in our software engineering teams. We serve customers across the health system. Not only do we have more of them every day, we also have more technology, greater data resources and far broader expertise than any competitor anywhere.

We’re out to change the way our businesses and consumers engage with technology. If you’re in, you’ll be challenged like never before. It’s time to join this history making.

You’ll enjoy the flexibility to work remotely
* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

• Collaborate with clinical and operational stakeholders to gather, analyze, and document business requirements for Epic applications
• Translate business needs into functional specifications and workflows within Epic modules
• Support build, configuration, and testing activities for Epic applications, ensuring alignment with organizational standards
• Participate in system upgrades, enhancements, and optimization projects
• Troubleshoot issues and provide Tier 2 support for Epic-related incidents
• Develop and maintain documentation for processes, workflows, and system configurations
• Facilitate communication between technical teams and business users to ensure successful project delivery
• Assist in training and knowledge transfer for end-users and team members

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• Bachelor’s degree in business, Healthcare, Information Technology, or related field (or equivalent experience)
• Experience as a Business Analyst in healthcare IT or similar environment
• Solid understanding of healthcare workflows and clinical processes
• Proficiency in requirements gathering, documentation, and stakeholder communication
• Ability to manage multiple priorities in a fast‑paced environment

• Epic certification or proficiency in Beaker CP and/or AP or additional modules (e.g., Epic Care Inpatient, Orders)
• Hands‑on experience with Epic Beaker CP and/or AP applications
• Experience with system testing, validation, and change management processes
• Familiarity with HL7 interfaces and healthcare data standards
• Experience in large‑scale implementation or optimization projects
• Solid facilitation and presentation skills
• Knowledge of regulatory requirements (HIPAA, Meaningful Use)
• Excellent analytical and problem‑solving skills

* All employees working remotely will be required to adhere to United Health Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives.

The salary for this role will range from $71,200 to $127,200 annually…