AI Data Labeling & Quality Specialist

Employer Industry: AI and Technology Services

• Opportunity for career advancement and growth within the organization
• Flexible remote work arrangement
• Engage in innovative projects supporting AI development for enhanced customer experiences
• Collaborate in a dynamic and diverse environment
• Contribute to the improvement of AI models and customer interaction quality

• Review, label, and categorize customer interaction data (audio and text) to create high-quality training datasets
• Evaluate AI/LLM outputs for accuracy, clarity, tone, and compliance with internal guidelines
• Provide detailed feedback to improve AI behaviors, dialog flows, and multilingual consistency
• Identify patterns, edge cases, and opportunities to enhance English and Spanish customer experiences
• Ensure data quality, confidentiality, and adherence to annotation standards

• Fluent in English and Spanish (spoken and written) with strong comprehension and communication skills
• Prior experience in data labeling, annotation, linguistics, QA, customer support, or AI training
• Strong attention to detail and ability to follow structured guidelines
• Comfortable working with productivity tools and web-based annotation platforms
• Ability to work independently, meet deadlines, and adapt to evolving requirements

• Familiarity with conversational AI, LLMs, or voice agents

#AI #Data Labeling #Bilingual Jobs #Remote Work #Technology Careers

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