Remote Service Desk Manager: ITIL Lead
Remote / Online - Candidates ideally in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-01-12
Nashville, Davidson County, Tennessee, 37247, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
IT Project Manager, HelpDesk/Support, IT Support, Systems Administrator
Job Description & How to Apply Below
A government IT solutions provider is seeking a Helpdesk Manager to lead a team of Tier 1 Service Desk Technicians in a fully remote environment. This position requires strong leadership and expertise in ITIL best practices to ensure service levels are met for federal clients. The ideal candidate will possess a Bachelor's degree and relevant experience in IT Service Desk management.
Employees enjoy flexible work options and various benefits to support their well-being and career development.
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