Information Architect Client Delivery · Remote DC

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Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement.

• People-First
  :
  Emphasizing the importance of people in all aspects of work.

• Collaboration and Transparency
  :
  Valuing teamwork and open communication.

• Growth Mindset
  :
  Encouraging innovation and continuous improvement.

• Creating Lasting Impact
  :
  Focusing on meaningful outcomes and positive change.

We are seeking experienced digital professionals to join a cross-functional team supporting work with the Department of Veterans Affairs (VA). This initiative aims to improve user experience and accessibility, increase mobile parity, and enhance system performance for Veterans accessing vital health services. This work aligns with human-centered design, Agile methodologies, and government digital services best practices to ensure equitable and secure digital access to health information.

This is a full-time position, with a defined performance period of one year with two one-year option periods. This contract is currently in its first option year period. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal’s mission of delivering innovative, human‑centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities.

At Bixal, we support your professional journey, ensuring your experience reflects our inclusive, purpose‑driven culture and prepares you for future success.

The salary range for this role is $95,000 – $100,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate.

• Support efforts to structure and model content, navigation, and data flows across the MHV platform.

• Work closely with UX researchers, designers, and product teams to create intuitive user pathways.

• Support the development of taxonomies, metadata models, and content governance strategies.

• Support accessibility, equity, and scalability in Information Architecture approaches.

• Support research synthesis and contribute to design artifacts and documentation.

• Other relevant duties as qualified and trained to execute

• Bachelor’s degree plus at least four years of relevant experience, or an equivalent combination of education and experience

• Technical architecture experience in enterprise or federal systems.

• Experience with VA systems or other government digital services a strong plus.

• Familiarity with accessibility standards (Section 508, WCAG 2.2).

• Ability to obtain and maintain public trust clearance.

• Portfolio demonstrating IA systems for complex digital products.

• Flex hours

• 401K with matching incentive

• Parental Leave

• Medical/dental/vision benefits

• Flex Spending Account

• Company provided short-term disability and life insurance

• Commuter benefits

• Paid Time Off (PTO)

• 11 Paid holidays

Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti‑discrimination laws. Employment decisions are based on merit, qualifications, and business needs.