Alliance Partnership Principal

Location: Indiana

** Senior Director, Global AWS Partnership Manager*
* ** Department**: STP & Partner Sales  
*
* Reports To:

** VP, Strategic Technology Partnerships  
*
* Location:

** United States or North America, with global responsibilities and approximately 25 to 35 percent travel
* Serve as the primary executive relationship owner between Genesys and AWS across business and field organizations and as the liaison between sales and product.
* Develop and execute a comprehensive multi-year partnership strategy aligned to both organizations’ priorities.
* Build and strengthen senior-level AWS relationships across Sales, Industry, Partner Development, Marketplace, and Product/Services teams.
* Lead the strategy and optimization of Genesys solutions on AWS Marketplace, including listing strategy, buyer experience, private offers, and adoption of new AWS Marketplace capabilities as well as the activation of AWS incentives made available via the Strategic Collaboration Agreement and Marketplace incentives.
* Oversee execution of our Strategic Collaboration Agreement (SCA) with AWS, ensuring target alignment, regular Business Reviews, deliverable tracking, and governance.
* Develop reporting and KPIs for partnership performance, including co-sell metrics, Marketplace performance, SCA milestones, and joint marketing outcomes.
* Ensure compliance with AWS program requirements, messaging standards, and technical validation programs.
* Manage partnership budgets, joint funding programs (e.g., MDF/JMF), and business planning cycles.
* 8–12+ years of experience in cloud partnerships, cloud GTM strategy, business development, or alliance leadership.
* Direct experience at AWS or managing a strategic AWS partnership, ideally with existing senior-level AWS relationships.
* High level of competency leveraging of AI to supplement daily work and a high level of understanding of AI go-to-market strategies.
* Deep understanding of AWS Marketplace mechanisms, private offers, procurement workflows, and partner programs.
* Knowledge of Strategic Collaboration Agreements (SCA) or similar AWS strategic funding frameworks.
* Proven ability to create and execute multi-year partnership strategies tied to measurable outcomes.
* Strong executive presence, communication skills, and cross-functional leadership experience.
* Experience driving ecosystem-based revenue growth for SaaS or cloud technology companies.
* Understanding of enterprise customer buying cycles and cloud consumption economics.
* Ability to work effectively across global teams and multicultural environments.
* Medical, Dental, and Vision Insurance.
* Telehealth coverage
* Flexible work schedules and work from home opportunities
* Development and career growth opportunities
* Open Time Off in addition to 10 paid holidays
* 401(k) matching program
* Adoption Assistance
* Fertility treatments### Join our Talent Community.

Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI work forces.

To learn more, visit  is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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