Technical Account Manager | South Germany | Remote

Technical Account Manager | South Germany | Remote

We are seeking a Senior AV Engineer, living in South Germany
, to join our client’s Sales Department. This role is fully remote
. You will provide technical support to customers from your home office while driving product promotion through training, education, and hands‑on guidance.

• Manage relationships with all technical managers.
• Introduce all our new products and their advantages when integrated.
• Discuss needed or wanted product or product changes.
• Conduct research in a specific product group area at the request of the product marketing group.
• Pro‑actively contact the Managers about completed projects.
• Support consultants/dealers in their request for helping on projects/tenders.
• Troubleshoot on site at projects.
• Conduct technical training on site.
• Support dealer‑ and trade‑shows.
• Intervene with troubleshooting when a solution is not visible.
• Check translations of our technical documentation (if applicable).
• Keep up on all product updates, test equipment, and technology areas.

• Significant technical skills in the AV business; 5 to 10 years Audio Visual integration and design experience.
• Preferably obtained one of the following degrees:
  Fachhochschule or University in Electronics Engineering / Fachhochschule Elektroniker / Medientechnik / Fernsehtechnik / Informations Elektronic unsw.
• Professional English and Native / Near‑native level of German.