MIT Systems Engineer

Our client, a leading provider of business technology solutions, is seeking a MIT Systems Engineer to join their team. As a MIT Systems Engineer, you will be part of the Managed Services department supporting the Managed IT team. The ideal candidate will have strong problem-solving skills, excellent communication, and a proactive attitude, which will align successfully in the organization.

Job Title: MIT Systems Engineer

Location: Remote, based in Santa Rosa, California

Salary: $85,000 - $100,000

• Provide remote and onsite escalation technical support for Managed IT clients.
• Respond to support requests escalated by the Service Desk Engineers.
• Troubleshoot according to best practices and standard operating procedures.
• Collaborate with Senior Systems Engineers when necessary to resolve complex issues.
• Maintain detailed notes on support tickets and adhere to communication standards.

• Experience with Active Directory and Windows Server administration.
• Knowledge of Azure infrastructure design and administration.
• Understanding of network design, implementation, and troubleshooting.
• Proficiency with standard software suites such as Microsoft 365 and Adobe.
• Ability to work independently, multi-task, and manage time effectively in a fast-paced environment.

• Opportunity to work with cutting-edge technology and innovative solutions.
• Supportive environment that encourages professional growth and certifications.
• Competitive salary aligned with your skills and experience.
• Flexible work arrangements including remote work options.
• Comprehensive benefits package including medical, dental, vision, and retirement plans.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!