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Remote Family Tech Support Analyst
Remote / Online - Candidates ideally in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-01-17
Raleigh, Wake County, North Carolina, 27601, USA
Listing for:
Pearson
Remote/Work from Home
position Listed on 2026-01-17
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
A leading educational provider is looking for a Family Technical Support Analyst to deliver remote technical assistance to students and caretakers. This role entails troubleshooting LMS issues, logging calls, and providing exceptional customer service. Applicants should have prior experience in technical support, excellent communication skills, and a strong attention to detail. Compensation ranges from $20 to $22 per hour and the position is not bonus eligible.
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