Senior Project Manager; FTC

For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference.

At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human.

The Project Management Office (PMO) is dedicated to delivering a wide range of Professional Services. Our expertise includes, but is not limited to, IT Networking and Security, Data centre, Cloud computing and transformational projects. As a part of the broader Professional Services department, the PMO collaborates closely with a highly skilled technical team to ensure exceptional service delivery and customer satisfaction. This collaborative approach allows us to tackle complex challenges and drive successful project outcomes.

• Lead end‑to‑end delivery of a large, complex SDA project for a key customer.
• Plan and manage project scope, timelines, resources, budgets, and governance.
• Oversee project financials, including forecasting, billing milestones, and budget adherence.
• Lead multi‑disciplinary project teams, including consultants, engineers, coordinators, partners, and third parties.
• Act as the primary customer and stakeholder contact, providing clear, timely updates and managing expectations.
• Manage project changes, risks, and issues through structured controls, RAID logs, and mitigation actions.
• Produce and maintain all required project documentation in line with our business methodology.
• Prepare and present regular status, financial, and risk reports to senior management.
• Drive effective communication across all internal and external stakeholders.
• Facilitate project meetings, reviews, and checkpoints to ensure alignment and progress.
• Ensure accurate progress tracking, reporting, and revenue/resource forecasting.
• Maintain logs, reports, and documentation on the agreed shared platform.
• Coordinate internal and external delivery resources to ensure seamless execution.
• Mentor and support project team members to foster collaboration and performance.
• Identify and present well‑considered solutions, options, and impacts for decision‑making.
• Proactively resolve project challenges and elevate when necessary.
• Support continuous improvement and adopt changes that enhance PMO processes.

• Proven experience of delivering and leading complex and diverse IT projects and programmes to paying customers to time, cost and quality
• Knowledge of service management best practices
• Have a good command of all MS Office applications, particularly MS Word and MS Excel for report generation
• Previous project manager experience within a fast‑paced IT technology environment
• Experience taking full accountability for planning, structuring, leading, financial management of all assigned projects
• Experience with taking full responsibility for managing entire project teams
• Experience of managing projects with budgets of £2 million+
• Networking, infrastructure, application deployment and IT experience
• Experience interacting with stakeholders at all levels courteously and efficiently to provide information and resolve problems
• Experience with the creation of project documentation
• Experience with the presentation and communication of project documentation to board level
• Strong understanding of the role of governance and ability to tailor to suit the requirements of the project / customer
• Have a strong understanding of the core technical competencies within CAE

At boxxe we believe that business should be about more than just profits. Sustainability is a core value. We are committed to reducing our environmental impact, encouraging inclusive working environments, and trading ethically. Everyone at boxxe is responsible for considering the impact of their actions on the environment and for reducing their carbon footprint through embracing Work from Anywhere (in the UK) principles, minimising travel by using virtual technology and adopting sustainable practices.

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