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HelpDesk/Support Technical Support IT Support

Senior Service Desk Analyst - Remote & Mentoring

Remote / Online - Candidates ideally in
Hartford, Hartford County, Connecticut, 06112, USA
Listing for: CAI
Full Time, Remote/Work from Home position
Listed on 2026-01-28
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 46000 - 48000 USD Yearly USD 46000.00 48000.00 YEAR
Job Description & How to Apply Below
A global technology services firm is looking for a Senior Service Desk Analyst to provide Level 1 technical support to users. This full-time remote position involves assisting with infrastructure tasks and mentoring junior team members. The ideal candidate has 3-5 years of experience in Service Desk roles and is skilled in troubleshooting and customer service. Competitive salary ranges from $46,000 to $48,000 per year, along with benefits including health insurance and paid time off.
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Position Requirements
10+ Years work experience
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