Forward Deployment Engineer

Forward Deployment Engineer  at  Streamba
Overview  Global supply chains are increasingly complex, data‑driven, and critical to how industrial organisations operate. Streamba’s cloud‑native SaaS platform helps customers manage these supply chains more efficiently, reliably, and sustainably.
What You Will Be Doing  As a Forward Deployment Engineer, you’ll work directly with customers to deploy, configure, and adapt Streamba’s platform within their real‑world environments. You’ll spend time understanding how customers operate, translating complex operational challenges into practical technical solutions. You’ll handle hands‑on deployments, integrations, and configuration, collaborating closely with Streamba’s product and engineering teams to ensure customers get value quickly and reliably.

You’ll also feed real customer insight back into the product, shaping how the platform evolves as we scale.

Key Responsibilities   Work directly with customers during deployment, onboarding, and expansion to ensure successful adoption of the Streamba platform.
Own the technical interface between customers and Streamba’s engineering teams.
Configure, extend, and adapt platform capabilities to deliver customer‑specific use cases.
Translate customer requirements into clear technical specifications and implementation plans.
Troubleshoot and resolve technical issues in live customer environments.
Lead or support pilots, proofs of value, and new feature rollout with customers.
Provide structured feedback to product and engineering teams based on real customer usage.
Help shape internal tooling, deployment processes, and best practices as the role evolves.
Helpful Skills and Experience   A strong technical background (software engineering, solutions engineering, systems engineering, or similar).
Experience working in customer‑facing technical roles (Solutions Engineer, Implementation Engineer, Technical Consultant, Site Reliability, etc.).
Comfort working across APIs, data pipelines, cloud platforms, or distributed systems.
Ability to understand complex business or operational workflows and map them to technical solutions.
Strong problem‑solving skills and a pragmatic, delivery‑focused mindset.
Clear communicator who can work effectively with both technical and non‑technical stakeholders.
Comfortable working autonomously and taking ownership in ambiguous situations.

Experience with supply chain, logistics, energy, or industrial domains is a plus but not required.
Why Join Us   Impactful Work:
Contribute to a fast‑growing company that is delivering value to customers around the world.
Growth Opportunities:
We’re committed to your professional development and offer opportunities for career progression and skill enhancement.
Inclusive Culture:
Be part of a diverse, supportive, and innovative team that values your unique contributions.
Competitive Compensation:
We offer a competitive salary, comprehensive benefits, and a flexible work environment.
Perks & Benefits   Employee Assistance Program (EAP).
Performance bonuses.
Remote working – we’re looking to grow our Toronto team. No minimum requirement for office working.
Opportunities to visit customers around the world (from the USA to Australia and beyond).
Flexible working for family needs, working abroad etc.

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