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Remote Helpdesk Technician II – Escalations & Windows​/Mac

Remote / Online - Candidates ideally in
Johannesburg, 2000, South Africa
Listing for: FusionTek
Remote/Work from Home position
Listed on 2026-01-29
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, Desktop Support
Job Description & How to Apply Below
A managed service provider is seeking a Helpdesk Technician II to provide high-quality technical assistance. This fully remote role requires expertise in desktop support, Windows, and MacOS, along with strong communication skills. Responsibilities include troubleshooting, managing escalated tickets, and supporting clients. Competitive salary between R300,000 and R350,000 annually, with quarterly bonuses and educational reimbursement offered.
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