Solutions Engineer – Liberty Mutual Global Risk Solutions, Claims Tech

Description

At Liberty, you’ll thrive in a hybrid setting that fosters in‑person collaboration, innovation and growth. This approach optimises both remote and in‑person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects. This position follows a hybrid work model (2 days onsite) and is open to candidates located in Portsmouth, NH;
Boston, MA;
Plano, TX;
Indianapolis, IN; and Columbus, OH.

Evergreen Workers’ Compensation Transformation Program (Flagship Initiative)

We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the centre of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech start‑up within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.

We will be trusted advisors in Workers Compensation by deploying our deep expertise to manage claims accurately and efficiently, producing the best outcomes for our customers and injured workers, while also providing best‑in‑class insights to improve risk‑management decision making.

Replacement of existing claims core platform, with a new cloud platform for claims ops that enables holistic claims handling along with modern capabilities that are market relevant, scalable, and future‑ready.

Reimagining of key business processes and functions to drive efficient processing and adherence to the best‑in‑class ways of handling claims.

Retirement of existing claims platform and modernisation of the surrounding ecosystem with flexible, composable architecture with modular integrations.

Improve the overall technology landscape by building & enhancing shared scalable component solutions that can be leveraged beyond Evergreen.

Join Evergreen – Liberty Mutual’s multi‑year, business‑led and technology‑enabled transformation of our Workers’ Compensation line. Reporting to the Senior Director of Technology (Tech lead for Evergreen Program), you will focus on a delivery track’s architectural and solution design: translating strategy into detailed designs and implementation prototypes, defining integration patterns, and partnering with architects and engineers to deliver secure, scalable, and resilient systems.

As a trusted advisor on the programme’s technical leadership team, you’ll champion architectural and engineering excellence, drive cross‑domain decisions, and influence roadmaps and delivery approaches. If you’re passionate about building future‑ready platforms and thrive in a collaborative environment where your judgment shapes critical outcomes, this is the role for you.

Bring your vision and technical craft to help us modernise insurance technology – design solutions that scale, protect customers, and chart the course for the future.

• Partner daily with Product Owners, Solution Architects, Scrum Masters, and the RTE to lead detailed architectural design and example implementations for a set of product domains in Evergreen. Prepare the execution team with shovel‑ready work while ensuring scalable, secure, and well‑architected solutions, as well as alignment with North Star Architecture; solve cross‑track technical dependencies, remove impediments, and hit programme milestones.
• Mentor software engineers and guide detailed implementation decisions to ensure adherence to the Evergreen technical standards.
• Raise the bar for engineering excellence, build an open, continuous learning, and continuous improvement engineering culture.
• Being an advocate and a pioneer to ope rationalise AI in a large‑scale programme.
• Establish and maintain programme‑wide architecture and engineering standards, methodologies, and best practices to ensure consistency and quality.
• Act as a thought leader within the engineering discipline,…