Senior Technical Account Manager - MEA

Overview

About The Role
At Camunda, our Technical Account Managers (TAMs) are trusted technical advisors, partnering closely with our most strategic customers to help them turn their process orchestration vision into measurable business value. In this highly impactful role, you’ll work with clients from day one – navigating technical challenges, providing expert guidance, and ensuring smooth adoption of our platform cess means building lasting relationships, accelerating customer outcomes, and making complex technology approachable for diverse teams.

If you thrive on collaboration, love solving unique challenges, and are excited to empower companies across industries, we want you on our fast-growing Customer Success team.

What Youll Be Doing

• Serve as the primary technical contact and trusted advisor for designated enterprise customers, leading them through all stages of their Camunda adoption journey
• Guide the creation and execution of tailored technical adoption plans to maximize business outcomes and ensure long-term success
• Deliver hands-on technical guidance, best practices, and advisory services to both business and technical stakeholders – from onboarding through ongoing operations
• Identify and remove execution risks by proactively conducting platform and solution health checks, facilitating escalation management, and advocating for customer needs internally
• Foster strong, collaborative relationships with cross-functional Camunda teams such as Customer Success Managers, Consulting, Support, Product, Engineering, Sales and Pre-Sales to drive measurable customer outcomes at scale
• Spend time on-site with accounts for key milestone interactions (as needed, up to 50% during busy periods) to deepen partnerships and accelerate strategic initiatives

• At least 3 years of experience as a Technical Account Manager or a directly comparable role in enterprise software
• Demonstrated technical expertise: hands-on with a high-level programming language (such as Java, C#, or Python) and relevant enterprise software frameworks
• Solid understanding of modern solution architectures and associated paradigms, including Dev Ops topics (especially Kubernetes)
• A proven track record of building trusted relationships and providing advisory services to both technical and business stakeholders—able to synthesize and explain complex issues clearly to varied audiences
• Strategic problem solving competencies with a collaborative, impact-driven mindset; comfortable tailoring approaches to unique customer situations
• Willingness and flexibility to spend time on-site with clients as account needs dictate (up to 50% during busy periods)
• Fluent Arabic and English language skills
• Ability and/or willingness to use our product

• Experience in enterprise automation, business process management, process orchestration, or robotic process automation
• Relevant industry certifications (AWS Certified Solutions Architect, Azure Solutions Architect Expert, CKAD, CKA, etc.)
• Familiarity with Camunda products

We offer competitive, fair, and transparent compensation. Salary ranges are location-based, with Standard and Major markets reflecting local competition. The Annual Total Target Cash (base salary + 100% variable target, where applicable) spans from the minimum in a Standard market to the maximum in a Major market. Final offers depend on skills
, experience
, and location
, and we typically hire in the first half of the range to allow room for growth:

• United States: $ to $
• United Kingdom: £94,200.00 to £
• Singapore: S$ to S$

If you’re based elsewhere, you’ll be hired via  (our global employer partner), and your Talent Acquisition Partner will provide a personalized Total Rewards Calculator after your first interview.
Equity: We also offer equity (where applicable) through our Virtual Stock Option Plan (VSOP).

Notes
:
Our hiring teams may take some well-earned time off to recharge due to our flexible time off policy. There may be delays in responding to job applications especially from December 22nd – January 5th.

From all of us at Camunda, we wish you a joyful holiday season and look forward to meeting you in 2026!

Benefits & Perks

• Remote & Flexible:
  Work from anywhere with a setup that suits you, home office budget, co-working space support, and flexible time off
• In Person Connection:
  Annual Kickoff and team events, Camunda Connection Budgets, and local gatherings
• Health & Wellbeing:
  Access to healthcare, mental wellbeing programs, and a flexible lifestyle spending account
• Financial Security:
  Retirement and pension plans, life and disability insurance where relevant
• Professional Growth:
  Budget for learning and certifications

Every candidate is welcome  are an equal opportunity employer and will consider all qualified applicants without regard to protected characteristics. We look forward to your application!