Cyber Resilience Advisor UAE
Overview
Immersive One is the leading cyber resilience solution across the globe. Build and scale a best in class platform alongside a team of the brightest minds in cybersecurity. Immersive helps prove and improve cyber resilience by simulating real-world threats, testing skills, and measuring performance. We partner with major brands to protect revenues and brand reputations.
Immersive was founded in 2017 and has grown to over 300 employees globally, with funding of more than $180 million and multiple Best Place to Work recognitions.
Cyber Resilience Advisor - Dubai, UAEWe’re looking for a cybersecurity consultant to join our growing Customer Success team as a Cyber Resilience Advisor in the UAE. You will partner with key customers to drive business outcomes, maximize the value of the Immersive One Platform, and execute a programmatic approach to Cyber Workforce Resilience. This role is embedded and dedicated to the customer for the duration of the contract, focusing on helping clients become more cyber resilient.
You will be a trusted, long-term embedded consultant with knowledge in all areas of cyber. The customer will look to you for answers, and you must be agile with on-the-spot thinking. You will interact with all customer areas, from the C-Suite to the teams and individuals that comprise the customer’s organization.
For the right candidate, relocation from the United Kingdom to the United Arab Emirates may be considered.
Responsibilities- Partner with key customers to understand and help achieve their business objectives, cybersecurity initiatives, and desired outcomes
- Establish strategies and roadmaps to drive cyber workforce resilience through a programmatic approach
- Engage C-level executives, technical cybersecurity professionals, and major lines of business by delivering routine Executive Business Reviews
- Leverage cybersecurity knowledge to recommend improvements to current programs and suggest new programs
- Drive adoption to maximize the value of the Immersive Labs Platform
- Stay engaged with the cybersecurity community to remain informed of evolving threats, trends, and new technologies
- Collaborate with product, content, and engineering teams to represent the voice of the customer and influence product innovation
- Support customers in operationalizing and integrating Immersive Labs into their cybersecurity programs sustainably, using platform metrics, custom reports, and insights
- Function as escalation point and primary liaison between sales, product leadership and client accounts; serve as the first sales team resource for service delivery questions
- Assist in delivering Executive Business Reviews (EBRs) with the Customer Success Manager to provide executive-level reports and insights that drive long-term account health and expansion opportunities
- 5+ years of information security practitioner or consulting experience and time in a Customer Success or similar role
- Extensive client-facing experience presenting to both C-level executives and technical stakeholders
- Proficiency in IT fundamentals (hardware/software, databases, networking, security, software development)
- Strong knowledge of information security concepts, domains, compliances, and standards; ability to articulate value and discuss technical concepts clearly
- Hands-on experience with Windows and Linux environments, security tools (IDS, firewalls, anti-malware, SIEM), and public cloud environments
- Experience leading technical presentations for diverse audiences
- Bachelor’s degree (Cyber Security or Computer Science) is desirable
- Immersive’s growth is guided by our values:
Driven, Inclusive, Customer Centric, One Team
- Benefits allowance to use towards pension, healthcare, and housing
- Time off, flexible and remote working options; 25 days annual leave, 2 volunteering days, and a birthday half day
- Enhanced parental leave, mindfulness groups, and critical illness cover
- Career development through the platform and Learn Anything fund
- Share in company success with share options, incentives, and Recognition & Rewards
- Flexible working options and remote-friendly arrangements
- Monthly socials and clubs; annual in-person meetings at the EMEA HQ
Find out more about life at Immersive Labs at
Cyber threats wait for no one and neither should you. Apply now. For more about our recruitment process, visit our dedicated interview process page.
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