Process Improvement Specialist; Remote

Overview

We’re Hiring:
Process Improvement Specialist (Remote). Talent Pop is one of the fastest-growing agencies in the e-commerce industry, supporting over 700 global e-commerce brands. As we scale, we’re looking for a Process Improvement Specialist to help us simplify workflows, improve clarity, and build systems that support high-performing remote teams. If you enjoy turning complexity into clarity and using automation to make work easier, you’ll feel right at home here.

• Review and improve workflows across teams to reduce friction and inefficiencies
• Document and maintain clear, practical SOPs that teams actually use
• Design and optimize processes, introducing automation where it adds value
• Partner with team leads and operations stakeholders to roll out improvements
• Track adoption, gather feedback, and continuously refine processes

• At least 1 year of experience in process improvement, operations support, or project coordination
• At least 1 year of hands-on workflow automation experience (Hub Spot, Zapier, Make, n8n, Go High Level , or similar)
• Strong process-mapping and documentation skills
• Ability to work independently in a fully remote environment

• Experience with Hub Spot workflows and integrations
• Background in the e-commerce industry
• Familiarity with process improvement frameworks
• Comfort working with data in Google Sheets or Excel

• Enjoy improving systems without over complicating them
• Communicate clearly and collaborate well with remote teams
• Are detail-oriented, proactive, and solutions-focused
• Care about clarity, ownership, and continuous improvement

• Competitive salary with annual performance-based raises
• Paid time off and performance bonuses
• Health and dental coverage or a monthly health stipend
• Flexible, fully remote work
• A supportive team culture with opportunities for professional growth

• Desktop or laptop (Intel i5 / Ryzen 5 or equivalent)
• Reliable, high-speed internet connection (minimum 20 Mbps upload/download)

• Be part of a fast-growing agency in the e-commerce space
• Work with a global, collaborative remote team
• Grow your skills and career in a company that values clarity and ownership

Interested? Apply now and help us build smarter systems that empower great people.