Remote Service Desk Lead — ERP & Enterprise
Remote / Online - Candidates ideally in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-01-31
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for:
Syme Drummond Ltd
Remote/Work from Home
position Listed on 2026-01-31
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Project Manager, IT Support
Job Description & How to Apply Below
Location: City of Edinburgh
A fast-growing technology organization in the United Kingdom is looking for a Technical Service Desk Manager to lead and develop a remote support team responsible for customer issues post-ERP deployments. This role requires strong leadership skills, experience in customer support, and a background in managing complex software incidents. The ideal candidate will have a proven track record in improving customer satisfaction in a multi-client environment.
Competitive salary and strong benefits are offered, along with flexible remote working opportunities.
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