Help Desk Specialist-Canonsburg, PA

Overview

Preferred Primary Care Physicians is currently recruiting for a full-time Help Desk Specialist to join the IT Department at our Central Administrative Office located in Southpointe, PA. The ideal candidate will have some prior experience working in a help desk environment. Come join our team for competitive pay, a fantastic benefits package including a great 401k plan, and a positive, healthy work/life balance!

Monday-Friday 8am-4:30pm on site with some work from home flexibility after a successful 90-day training period.

• Configuration and deployment of PCs to meet company standard
• Desktop support including Microsoft Office, various Microsoft operating systems and other software applications
• Support of multi-location networks and wireless access points
• Onsite and remote support of company employees
• Virus/malware removal
• Hardware diagnosis, repairs and upgrades

This position performs clerical tasks and answers phones.

• High school diploma or equivalent is required.

• Minimum one year experience in a help desk environment

• Excellent customer service skills
• Ability to troubleshoot complex problems
• Excellent written and verbal communication skills
• Ability to work in a team setting

• CompTIA A+ certification or equivalent preferred

• Requires a full range of body motions including manual and finger dexterity and eye-hand coordination. Requires sitting for extended periods of time. Must be able to lift equipment weighing 50 pounds.

• Able to deal with stress associated with a fast-paced work environment. Able to handle multiple priorities/tasks.

At Preferred Primary Care Physicians, preferred health care is simply our standard. Our practice was established in 1995 when a group of dedicated physicians in the South Hills came together for one common purpose: to provide the highest quality care to their patients. Their ingenuity and expertise laid the foundation for our independently owned practice, which now operates out of more than 20 locations in the greater Pittsburgh area.

Our elevated level of service is supported by our team-based approach, comprehensive clinical programs, and state-of-the-art outpatient centers. From providing general primary care to managing chronic conditions, we give all of our patients the preferential treatment they deserve.

Come join the team and enjoy a very competitive employee benefit package including medical, dental, vision, company paid life insurance, and 401k with competitive match.

Please visit our website (Use the "Apply for this Job" box below). for more info about our company.

EOE