Senior Payroll and Business Manager

Overview

Paid Parental Leave.

Are you looking for a career move that will put you at the heart of a global financial institution? This role requires a seasoned professional with a specific focus on UK Payroll. The ideal candidate will integrate subject matter and industry expertise within a defined area.

By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

• Supports planning, directing and coordination of day-to-day activities of running portfolio of Cross Border Remote Work (CBRW) and Short-Term Business Visitor (STBV) programs
• Administers and manages the global Cross Border Mobile Employees (CBRW & STBV) systems/applications delivering system enhancements to increase automation and user productivity
• Acts as CBRW & STBV programs SME with strong understanding of operational details to support the overall program
• Manages critical and time sensitive issues & cases involving senior level / sensitive cases including any escalations
• Identifies and drives resolution of issues, including those outside established programs of work
• In close partnership with payroll and corporate tax, coordinates review of tax implications for CBRW and STBV populations and ensures delivery of advice to impacted stakeholders
• Establishes partnership with HR Partners, Corp Tax and senior stakeholders to review/create business requirement documents, functional specifications and change requests (CRs)
• Partners with HR Help Center technology team to suggest and lead efforts related to Cross Border Mobile Employees programs enhancement
• Coordinate with a cross-functional team including GFT, UAT and Business SMEs to define business priorities and develop solutions which mitigate risk where necessary and maximize benefit to the business
• Partners with Technology as a central point of contact throughout the planning, design, build, testing and release of global Cross Border Mobile Employees technology solutions
• Maintains process and program documentation including for internal audit purposes
• Oversees external system implementation and ongoing vendor management
• Manages vendor(s) in line with the Citi Third Party Management policy i.e. third-party Risk assessments, application vulnerability assessments, cross border data clearance, and control functions for compliance
• Provides reporting and KPIs on STBV & CBRW programs, leveraging the global dashboard tools
• Plays a lead role in implementing process re-engineering ideas
• Analyses data and provides key trends to support decision making on the process/system solution

• Knowledge of US Tax.
• Previous experience with Global Cross Border Mobile Employees.
• Strong Managerial / leadership expertise with prior experience in managing teams.
• Excellent written / verbal communication and presentation skills.
• Excellent influencing, facilitation, and partnering skills.
• Demonstrated experience and ease in interfacing with Senior Management.
• Ability to manage work streams in parallel and multitask, exceptional time-management skills.
• Prioritizes work in alignment with organizational and departmental goals.
• Ability to operate in a team environment, working efficiently in a multi office/time zone/cross-cultural environment and countries.
• Strong attention-to-detail. Excellent judgment and independent decision-making ability.
• Proficient user of MS Office products (Word, Excel, Outlook, etc.) required.
• Prior experience with Service Now / Workday functionality is desirable.
• Experience in working in transformational projects is desirable
• Either a Bachelor’s/University degree plus a relevant experience or an extensive relevant experience.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base…