IT Help Desk Specialist; Tier I–II
Remote / Online - Candidates ideally in
Ashburn, Loudoun County, Virginia, 22011, USA
Listed on 2026-02-05
Ashburn, Loudoun County, Virginia, 22011, USA
Listing for:
Systems Integration, Inc. (SII)
Remote/Work from Home
position Listed on 2026-02-05
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Job Description & How to Apply Below
A leading IT solutions provider is looking for a motivated IT Call Center Help Desk (Tier I and II) professional to support a program for the Department of Homeland Security. The role involves assisting end-users with tech issues and requires strong customer service skills. Applicants must be US citizens, have a high school diploma or equivalent, and should have 1–2 years of help desk experience.
Certifications like MCSA or A+ are preferred. The position may allow for some remote work with approval.
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