Technical Training Reporting Analyst

About the role

At National Grid, we keep people connected and society moving. But it’s so much more than that. National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all, we don’t plan on leaving any of our customers in the dark. So, join us as a Technical Training and Reporting Analyst and find your superpower.

National Grid is hiring a Technical Training and Reporting Analyst to join the Technical Training team in Eakring.

The Technical Training Reporting Analyst has responsibility for all aspects of the UK Technical Training (across NGET and NGED) metric creation (both routine and non-routine performance reporting).

The focus of this position is to produce metrics that enable the UK Technical Training Team to report on business performance against annual learning plan’s whilst providing opportunities for identifying economies of scale, utilisation of resources etc. A sound understanding of the training environment is required to underpin the role and ensure that the management information requirements are translated into deliverables that meet the business needs.

The individual will be expected to demonstrate thought leadership, identifying trends that will drive performance within the department and across the business. The person will be the primary contact for UK Technical Training metric creation.

The role is hybrid so you can enjoy working on site at the training centre in Eakring at least two days a week as well as working from home.

• Interface with UK Technical Training Management Team to ensure up to date awareness of initiatives that will impact upon metric reporting.
• Produce the routine and adhoc performance metrics for the team monthly management reporting metrics ensuring that reports are produced to time with all relevant checks undertaken prior to publication, enabling the management team to make the operational decisions for the overall effectiveness and success of the department.
• Develop strong working relationships with all involved in the Learning & Development process (GTT Management, GTT Teams, MSP, Suppliers etc)
• Provide advice and guidance to the wider UK Technical Training Team on day-to-day management information issues.
• Proactively ensure continuous improvement and streamlining of work requirements
• Provide information and assistance to wider National Grid business submissions involving Learning & Development
• Actively demonstrate and promote the National Grid values.

• Written and oral communication skills with ability to present complex business and technical matters effectively to the Technical Training Management Team in a way that all understand the content
• A good understanding of the business area and demands
• Commercial focus – good understanding of the cost and value drivers
• Ability to build successful working relationships.
• Ability to work within a small high performing team supporting team members to deliver successful outcomes
• Innovative and critical thinker
• Ability to take initiative and act in a proactive manner.
• Ability to perform well in high pressure environment balancing competing priorities with strong commitment to delivering results.
• Project management skills
• Execution and results orientated.
• Good networking and collaboration skills
• Influencing skills
• Negotiation skills
• Strong analytical skills with ability to analyse information and make decisions/assist the decision-making process.
• Strong IT skills particularly in use of Excel and Power BI
• Competent in providing guidance and instruction to others

A competitive salary between £48,000 - £60,000 per annum– dependent on capability.

As well as your base salary, you will receive a bonus based on personal and company performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.

National Grid is pioneering ways to…