Digital Innovation Manager

Location: Gloucestershire

DIGITAL INNOVATION MANAGER

LOCATION:

CIRENCESTER/CHELTENHAM WITH TRAVEL TO OTHER EDP OFFICE LOCATIONS NEARBY
FULL-TIME, PERMANENT 37.5 HOURS PER WEEK
SALARY £50-55K DOE
 
My client delivers coordinated, commercially aware and cost-effective environmental planning and design solutions to their UK clients. They have an exciting opportunity for a Digital Innovation Manager to join their forward thinking company.
 
As they grow and technology evolves, uninterrupted digital services have become business-critical to remote working and client delivery. Compared with other core functions, their internal IT capability requires strengthening to align with their scale, risk profile and strategic ambitions.
 
The role will be responsible for ensuring that their digital infrastructure, systems and innovation capability are robust, secure, scalable and future-ready. You will provide leadership over internal IT resources, oversee external IT providers and drive digital innovation across the business. This includes championing cloud-first working, strengthening cyber resilience and enabling the effective adoption of AI-enabled tools.
 
Accountabilities
 
Digital Innovation Strategy and Leadership
Be the technical lead of the delivery of the organisation's Digital Innovation Task/programme and roadmap.
Translate strategic objectives into practical projects, pilots and tools with measurable benefits.
Identify emerging technologies (AI, automation, workflow tools, data integrations) relevant to the planning/environmental sector.
Provide thought leadership on digital transformation, keeping the business at the forefront of industry practice.

Project Delivery (AI, Automation and Workflow Improvements)
Manage the design, build and rollout of digital improvement projects (e.g. research automation, workflow automation, internal digital assistants, policy optimisation tools).
Coordinate with external specialists and software partners where required.
Oversee testing, quality assurance and human-in-the-loop validation.
Ensure all solutions are scalable, maintainable and well-documented.
 
Governance, Risk and Compliance.
Maintain and refine the organisation's AI and Digital Innovation Policy, Quick Guide and data-classification standards.
Work closely with the Data Protection Officer to ensure GDPR compliance in all digital tools.
Establish and monitor clear governance controls, risk registers and audit trails for digital systems.
 
Capability Building and Change Management.
Lead a network of Digital Innovation Champions across offices and teams.
Deliver training, demonstrations and bite-size learning sessions.
Support the development of digital skills across consultancy and support teams.
Promote a culture of safe, supportive and ethical adoption of technology.
 
Stakeholder Engagement and Communication
Work with Directors, Team Leads and Business Support functions to identify opportunities, remove barriers and ensure digital initiatives meet operational needs.
Communicate progress clearly through quarterly updates and reporting dashboards.
Influence adoption by presenting benefits in a clear, non-technical and people-centred way.
Line management of internal IT support team and oversight of external partners
 
System Integration and Technical Support (Non-Developer Oversight Role.
Work with external and internal IT stakeholder teams to ensure new tools integrate safely with existing platforms (Microsoft 365, SharePoint, Power Automate, Copilot Studio, etc).
Oversee configuration changes and ensure handover documentation is complete.
Conduct regular reviews of licences, usage and cost-effectiveness.
 
Essential
 
Experience delivering digital transformation, workflow automation or AI enabled projects in a professional services or technical environment.
Strong understanding of Microsoft 365 ecosystem (Power Automate, SharePoint, Teams, Copilot/AI tools).Maths and English GCSE grade C or above, or equivalent.
Enterprise class infrastructure - design and troubleshooting.
MS Azure technologies (including AAD).
MS Power Platform (esp. Power Apps, Power Automate, Power BI).
Experience supporting a multi-office or hybrid workforce. …