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CRM System IT Consultant Data Analyst Cloud Computing

Senior MS Dynamics 365 CRM Consultant – Hands-On Delivery and Solution Design Existing Dynamics 365 CRM Online

Remote / Online - Candidates ideally in
Victoria, British Columbia, Canada
Listing for: S.i. Systems
Contract, Remote/Work from Home position
Listed on 2026-02-11
Job specializations:
  • IT/Tech
    CRM System, IT Consultant, Data Analyst, Cloud Computing
Job Description & How to Apply Below
Position: Senior MS Dynamics 365 CRM Consultant – Hands-On Delivery and Solution Design for an Existing Dynamics 365 CRM Online
Location: Victoria

Our client has a requirement for a Senior MS Dynamics CRM Consultant – Hands-On Delivery and Solution Design for an Existing Dynamics CRM Online Implementation.

8-month assignment with possible extension

Remote from anywhere in Canada

This role is:

  • primarily technical (hands-on delivery), with responsibility for solution design and architecture, and a strong expectation to mentor and guide internal team members.
  • best suited for a senior practitioner who enjoys building, configuring, and troubleshooting CRM solutions while providing architectural direction and leadership.

    • Must Have:

  • 7+ years of experience delivering Microsoft Dynamics CRM (Online) solutions in Azure environments
  • Expertise with Customer Service and Customer Insights & Journeys
  • Extensive experience with the Microsoft Power Platform (Power Automate, Power Apps, Power BI)
  • 5+ years’ experience using Low-Code/No-Code development frameworks
  • Strong understanding of the Dynamics data model, customization, and integrations
  • Experience working across thefull system development lifecycle (SDLC)
  • Experience with Azure services and Logic Apps
  • Experience supporting application modernization initiatives
  • Familiarity with data governance and CRM security best practices

    • Responsibilities:

    Hands-On Delivery (Primary Focus)

  • Configure, customize, and extend Microsoft Dynamics CRM, with a focus on Customer Service and Customer Insights & Journeys
  • Build and maintain Power Platform solutions (Power Apps, Power Automate, Power Pages, Power BI) integrated with CRM
  • Develop workflows, business process flows, forms, screens, reports, and integrations
  • Support production systems by troubleshooting issues, resolving incidents, and performing root cause analysis
  • Contribute directly to application modernization and enhancement of existing and legacy systems

    • Solutioning, Design & Analysis

  • Translate business and functional requirements into scalable technical designs
  • Lead CRM solution architecture, customization strategy, and integration design
  • Conduct design reviews and ensure alignment with Microsoft and industry best practices
  • Monitor system usage, performance, and data integrity, recommending improvements

    • Leadership & Mentorship

  • Provide hands-on guidance and mentorship to developers, analysts, and administrators
  • Lead technical walkthroughs, knowledge-sharing sessions, and best-practice discussions
  • Act as a trusted technical advisor to business and technical stakeholders
    • Position Requirements
    10+ Years work experience
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