More jobs:
IT Support Engineer; Software
Remote / Online - Candidates ideally in
Lisburn, County Antrim, BT27, Northern Ireland, UK
Listed on 2026-02-12
Lisburn, County Antrim, BT27, Northern Ireland, UK
Listing for:
Exact IT Resources
Remote/Work from Home
position Listed on 2026-02-12
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Technical Support Engineer (Software)
Northern Ireland (Primarily office based with some remote working)
Our growing client are a specialist software company. There are multiple roles available for a new team based out of their NI office. In this exciting role, you will provide expert technical support for their specialist platform.
Key Responsibilities:- Handle high-priority support cases with appropriate urgency and professionalism
- Troubleshoot and support web applications
- Write and optimize SQL queries to investigate customer issues and analyse platform behaviour
- Monitor and respond to support tickets within established SLA guidelines
- Strong customer service skills
- Strong SQL proficiency
- Understanding of web technologies e.g
- HTML, CSS, and Java Script
- Browser Developer Tools
- Experience of working in the FS Sector and/or Financial applications is desirable
- Some exposure to Messaging would be advantageous but not essential
If you would like additional information on this opportunity please contact Stephen Ingram directly on
Contact:
Email : stephe
#J-18808-LjbffrNote that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×