Senior IT Infrastructure Engineer

Salary: £55,000 - £65,000 per annum
Employment type: Permanent
Hours per week: 37
Reporting into: Head of IT Operations
Department: IT
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This role operates primarily on a remote working arrangement that will require at minimum one visit to our Coventry head office or various campuses per month. Our working model arrangements are a non-contractual benefit so please note that an Arden work location is added to our employment contracts.
About Arden University
We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.
There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.
About Our Department
The Senior IT Infrastructure Engineer sits within our Technology Department that is crucial to making sure our employees and students can work effectively, deliver projects, find the right solutions and ensure we develop the technology that will make the biggest difference.
Our IT team is made up of around 65 employees with a vast range of skills from Software Development to IT Operations and Security.
Our IT Department values employee development and we have lots of great examples of employee progression and promotions within the team.
About The Opportunity
The Senior Infrastructure Engineer will play a pivotal role in bringing the University’s IT vision and strategy to life. As Arden University continues to scale rapidly across the UK and internationally, technology is central to enabling our growth, innovation and student experience. You will be instrumental in shaping and delivering initiatives that enhance the stability, security and scalability of our technology landscape.
Working at the heart of our IT operations, you will take help drive forward a diverse and evolving infrastructure estate, spanning cloud services, on-premise servers and virtualisation platforms, network and VOIP technologies, and Microsoft 365.

This role offers the opportunity to make a tangible impact, ensuring our technology platforms are robust, future-ready and capable of supporting the University’s continued expansion.
About You
You'll need the following skills / experience:

• MS Active Directory / Azure AD / GPO / DNS / DHCP / Certificate Services / DFS
• Automation by MCM /Intune - usage, management, packaging and reporting
• Virtualisation technologies such as Hyper-V & VMWare and Azure Virtual Desktop
• Good Scripting skills (e.g. MS Power Shell)
• IT Networks (VLANs, WAN, VPN, MPLS etc.)
• Messaging, incorporating Microsoft Exchange OnPrem, Microsoft Office 365 Exchange Online, and Windows In-Tune via Microsoft Azure.
• Linux (e.g. Ubuntu, Centos, RHEL) and Linux based applications such as Apache, HAProxy, MySQL, Rabbit
  
  MQ.
• Managing and maintaining backup services (e.g. Veeam or similar).
• Infrastructure monitoring solutions
• Creating and maintaining Advanced Power Shell Scripts and Graph API for automation
• Infrastructure Services including DNS, DHCP, PKI and IPAM.
• In depth knowledge of Security technologies (Firewall / AV / Device Encryption)
• Knowledge of COTS Desktop software (e.g. Adobe products / MS Office / Java / etc.)
• Knowledge of Storage technologies (e.g. Nimble)
• Knowledge of Microsoft Desktop operating systems as well as associated tools and technologies (Win 11 / MDT / MDOP / etc).
• Wide-ranging knowledge of Server & Desktop industry standards.

• Dev/Ops practises including automation, CI & CD Pipelines (e.g. Jenkins)
• AWS, especially EC2, VPC, RDS, S3, Cloudfront, Route 53, IAM, Cloud Watch
• Managing and automating code deployments and CI/CD pipelines, especially using Jenkins and Terraform.
• Telephony technology (Teams phone system, SIP, SBC, VOIP, Unified Communications)