Mobile App QA & Data Coordinator

About the Role

The QA & Data Coordinator plays a key role in ensuring the quality, reliability, and consistency of data collected from real-world testing of Q- across campus.

This is a hands-on operational role suited to a recent graduate who is organised, proactive, and comfortable working across both technical and non-technical teams. You will coordinate a small group of part-time student testers, support quality control around release cycles, and act as a bridge between testers, engineers, and researchers.

The role involves day-to-day coordination, structured execution of defined QA processes, and responding calmly when plans change or issues arise.

Test Team Coordination

• Manage availability, scheduling, and timesheets for a small team of undergraduate testers
• Assign and track testing tasks using Linear
• Ensure testers have the right instructions, samples, and devices to carry out testing

QA & Release Support

• Coordinate quality control testing around fortnightly mobile app and SDK release cycles
• Organise execution of defined QC scripts on selected devices before releases
• Ensure test results and data are uploaded, organised, and shared with the engineering team

Data & Sample Quality

• Ensure good-quality Q- samples are used in testing (undamaged, correct versions, sufficient quantities)
• Work with the research team to support specific testing requests when required

Device & Tool Management

• Support procurement, onboarding, and setup of test phones
• Help ensure the device fleet stays up to date as new phones are released
• Assist testers with practical technical issues (e.g. uploading data from phones to Google Drive)

Communication & Issue Escalation

• Act as a point of contact between testers and the development team
• Identify issues such as app crashes, blocked test locations, or device problems and escalate them promptly
• Help keep testing on track when plans change or unexpected problems arise

• Strong organisational skills and attention to detail
• Comfortable coordinating tasks and managing multiple priorities
• Clear and confident communicator, able to work with both technical and non-technical people
• Able to follow defined processes and escalate issues appropriately
• Willingness to learn quickly and build understanding of the product and testing workflows

• Experience in QA, testing, data collection, or operational roles
• Familiarity with issue-tracking or task-management tools (e.g. Linear, Jira, Trello)
• Basic technical confidence with mobile apps, cloud storage, or devices
• Experience working with part-time staff or student teams
• Exposure to a tech, science, or research-driven environment

This is an office based role at Lancaster University, with a minimum on-site requirement of 3 days per week, preferably more. This would suit someone Lancaster based and commuting or accommodation costs will not be covered. Our office environment is very nice, and we (of course) offer flexibility for staff for school runs etc.

We re continually updating and improving our benefits. Some of our benefits include:

• 30 days annual leave (on top of public holidays)
• Relocation package available if you want to move to Lancaster
• Great Tech - A brand new, hi-spec Mac Book or Mac Book Pro.
• Flexible Working Hours - we are flexible with what hours you work
• Remote Working - we offer part time remote working for all our staff
• Cycle to Work Scheme - Big savings when buying a bicycle through the business.
• Pension
• Bonus
• Participation in the company share scheme