Data Protection Support Officer

Job title Data Protection Support Officer (DPSO)

Reporting to Pod Leader

Job location:

Hybrid (Ipswich Office min 2 days per week/Home-based) or Remote (Ipswich Office monthly visits for team meetings)

Employment status:
Permanent, Full-time (37.5 hours per week)

We’re seeking a commercially aware, detail-focused individual to join our team as a Data Protection Support Officer (DPSO). This role is perfect for someone with strong organisational and communication skills who thrives in a fast-paced environment and is eager to learn. While previous experience in a data protection, compliance, or similar support role is an advantage, it’s not essential – what matters most is your ability to manage multiple priorities, work with precision, and willingness to be trained in key operational tasks such as responding to Data Subject Access Requests (DSARs), maintaining Records of Processing Activities (RoPAs), supporting school audits, and triaging enquiries via our advice line.

As we are a service business, we look only to recruit proactive, motivated, and enthusiastic team players who are commercially savvy and passionate about their work. The ideal candidate will align with our core values and contribute positively to our culture.

Successful candidates will excel at managing a diverse range of data protection responsibilities while contributing to the continued success and expansion of The DPO Centre. By skilfully prioritising tasks, handling conflicting demands with diplomacy, and upholding the highest standards of confidentiality and professionalism, they will deliver high-quality work within deadlines. Attention to detail and a commitment to delivering high-quality work within deadlines are also essential, as is the ability to work independently while actively supporting the growth and development of our wider team.

To ensure every new team member is set up for success, we offer a comprehensive and structured onboarding process. This includes targeted upskilling for those who may be new to data protection or transitioning from adjacent fields. New joiners will receive ongoing support, mentorship, and access to internal resources designed to build confidence and capability in core responsibilities. Our aim is to provide a consistent and supportive foundation that enables all team members to deliver high-quality service and grow within their role.

Candidates should demonstrate an open and forward-thinking mindset, particularly regarding the adoption of emerging technologies, including the responsible use of artificial intelligence (AI), to enhance efficiency, effectiveness, and service delivery.

If you’re looking for a client-facing role with meaningful development opportunities in a growing business, we’d love to hear from you.

• Supporting the full life cycle of DSAR requests
• Inform and advise organisations of their obligations. Ensure all assigned DSARs are completed within agreed time frames
• Ensure appropriate red actions / exemptions are applied as outlined in the Data Protection Act and other applicable legislations
• Manage client expectations and liaise with 3rd parties like the ICO (supported by a DPO where required)
• Manage and maintain a DSAR log
• Produce reports and information summaries on completed DSARs
• Guide clients in drafting and maintaining their Records of Processing Activities (RoPA)
• Support on school audits and triaging advice line enquiries
• Keep up to date with changes in data protection law and regulation
• Actively contribute to building the overall knowledge base of the DPO Centre’s team
• Support the development of DPO Centre’s internal processes to streamline service delivery

• Working with an ever more prestigious portfolio of clients
• The opportunity to develop sector specific expertise and being an expert in the field
• Data Protection Officer >
  Team leadership >
  Senior Management

• Experience working in a fast-paced, detail-oriented role – this could be in compliance, administration, legal, customer service, recruitment, or other operational environment
• Knowledge and experience of fulfilling DSAR…