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Technical Support HelpDesk/Support CRM System Ecommerce

Senior Remote Gorgias Tech Support Specialist

Remote / Online - Candidates ideally in
Tangerang, Banten, Indonesia
Listing for: TalentPop App
Remote/Work from Home position
Listed on 2026-02-15
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, CRM System, Ecommerce
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support, CRM System, Ecommerce
Job Description & How to Apply Below
A fast-growing E-Commerce company is hiring a Technical Customer Service Representative to provide high-level technical support using Gorgias CRM. This senior-level remote role requires at least 1 year of Gorgias experience and strong English communication skills. Responsibilities include analyzing customer data, owning ticket resolutions, and ensuring prompt query resolutions. The position offers a collaborative culture and opportunities for career advancement.
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Position Requirements
10+ Years work experience
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