Monitoring and Observability Engineer - Vice President

Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 4000 people from more than 68 nationalities across our four Belfast offices. We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next‑generation technology solutions for the enterprise and delivering critical services to the bank and its customers, ensuring that we are a stronger and safer organization for our clients.

As a Monitoring and Observability Engineer, you will stay abreast of developments within Observability and contribute to directional strategy by considering strategic solutions within your remit. This role is recognized as a technical authority within an area of the business and requires basic commercial awareness, developed communication and diplomacy skills to guide, influence and convince colleagues in other areas and occasional external customers.

Your work will have a significant impact on its area through complex deliverables, providing advice and counsel related to the technology or operations of the business, and affecting the overall performance and effectiveness of the sub‑function.

• Operating with a global footprint.
• Collaborating across various organizations within Citi to understand and develop observability solutions for enterprise‑wide deployment at scale.
• Managing the legacy monitoring stack across the Production Management organization within Citi.
• Driving the strategic delivery of end‑to‑end Observability solutions in Citi.
• Providing in‑depth analysis with interpretive thinking to define problems and develop innovative solutions.
• Directly impacting the business by influencing strategic functional decisions through advice, counsel, or provided services.
• Persuading and influencing others through strong and comprehensive communication and diplomacy skills.
• Performing other duties and functions as assigned.

• Open Shift/Kubernetes Administration:
  Experience deploying, managing, and troubleshooting containerised applications on Open Shift/Kubernetes, including resource management and networking.
• Grafana & Observability Stack:
  • Proficiency in administering Geneos ITRS at scale.
  • Proficiency in administering Grafana (user management, data sources, dashboards, alerts).
  • Working knowledge of Grafana backend components:
    Mimir (metrics), Loki (logs), and Tempo (traces).
  • Experience with Prometheus for metric collection and PromQL for querying.
• Helm Chart Management:
  Experience with Helm for deploying applications, including creating, modifying, and managing Helm charts, library charts, and dependencies.
• Technical Documentation:
  Ability to create clear and concise documentation for systems and processes.

• Application Deployment:
  Ability to deploy applications using Lightspeed Enterprise.
• Google Cloud Operations:
  Experience with Google Cloud operations.
• Scripting & Automation:
  Experience with Bash or Python scripting for automating operational tasks.

• 27 days annual leave (plus bank holidays)
• A discretionary annual performance related bonus
• Private Medical Care & Life Insurance
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a host of additional benefits. Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day.

Technology

Applications Support

Full time

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