More jobs:
Workforce Analyst; Hybrid
Remote / Online - Candidates ideally in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-02-15
Manchester, Greater Manchester, M9, England, UK
Listing for:
Zopa Bank
Full Time, Part Time, Remote/Work from Home
position Listed on 2026-02-15
Job specializations:
-
IT/Tech
Data Analyst
Job Description & How to Apply Below
A leading financial institution in Manchester is seeking a Real Time Analyst. This hybrid role involves monitoring contact center performance, optimizing schedules, and providing analytical insights to enhance service levels. Ideal candidates will have strong communication skills and experience with data analytics tools like WFM Tooling and SQL. The position requires in-office presence 2-3 days a week but also allows for remote work options.
Join us in redefining finance and enhancing customer experiences.
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